Insurance & Billing
At Burke Healthcare Solutions, we aim to make your experience as smooth and straightforward as possible. Understanding your insurance and billing options is crucial for managing your healthcare costs effectively. Here’s a comprehensive guide to our insurance policies and billing procedures:
Insurance Plans Accepted
We accept a wide range of insurance providers. Please give us a call to discuss the current eligibility of specific plan types. Here are a few providers that are in-network with us:
Aetna
Anthem
Carefirst
Cigna
United Healthcare
Please check with your insurance provider to ensure that we are within your network. If you have any questions about whether your specific plan is accepted or need help understanding your benefits, feel free to call our office at 703-978-6061 for specific plan coverage
Billing Policies
We strive for transparency in all our billing practices. Here’s what you need to know:
- Co-Pays and Deductibles: Co-pays and deductibles are due at the time of service. We accept various payment methods, including credit/debit cards, checks and cash.
- Billing Statements: After your visit, you will receive a detailed billing statement outlining the charges. This will include any amounts covered by your insurance and any patient responsibility.
- Payment Plans: If you need assistance with managing your bills, we offer flexible payment plans. Contact our billing office to discuss options.
- Insurance Claims: We will file insurance claims on your behalf. However, you are responsible for any balance not covered by your insurance.
- Refunds: If you have overpaid, we will process a refund promptly. Refunds are typically issued to the original form of payment.
Understanding Your Bill
If you receive a bill and have questions or need clarification, our billing specialists are here to help. We can assist with:
- Explanation of Charges: We provide clear explanations for all charges on your statement.
- Insurance Coverage Queries: We help interpret your insurance benefits and explain what is covered and what is not.
- Discrepancies: If you find any discrepancies or errors on your bill, please contact us immediately so we can resolve the issue.
Financial Assistance
We understand that healthcare costs can be a burden. If you are facing financial challenges, please let us know. We are committed to providing support and can discuss options for financial assistance or sliding scale fees based on your situation.
Contact Us
For any questions related to insurance, billing, or payment plans, please contact our billing department at 703-978-6061 or email us at billing@burkehealthcaresolutions.com. Our team is dedicated to providing clear and helpful information to ensure your experience with Burke Healthcare Solutions is as seamless as possible.